For your infomation, the payment procedure adopted by the Department is in line with Treasury Instruction that all monthly payments must be completed within 21 days. This financial procedure ensures accountability of public funds said by Datuk Meme Zainal Rashid Director General JKMM.
The issue was raised out by Mr. Anthony Stanislaus.
Who are unable to collect their welfare aid from the bank because of old age and disability. In such cases, they can appoint a permanent representative to collect the money on their behalf. In cases where the welfare payment is not claimed within 21 days and refunded due to unavoidable reasons such as sickness and hospitalisation, the recipient can informed the JKM Department and arrears payment can be made.
JKM Wilayah senior officers made a claim that, they will come back to us within 3 months better solution.