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Friday April 25, 2008
Komuter drivers must announce station stops
I WOULD like to urge the KTMB management to make it compulsory for all KTM Komuter drivers to announce the name of the station the train is arriving at.
When the Komuter service was first introduced, the drivers used to announce each stop and station, but on my recent travel, I noticed a failure to do so.
I was travelling from Kuala Lumpur to Klang station and vice-versa the last week for a few days.
Unfortunately, none of the drivers made any announcements. I was struggling at night, unable to tell which station the train was arriving at.
The situation was worsened by the unavailability of lightings for the station signboard in almost all stations.
I had to check with regular travellers to ensure that I did not step out at the wrong station.
However, one passenger wrongly guided me and I disembarked a few stations from Klang station, my destination. I had to wait almost 30 minutes for the next train.
If this is my experience with KTM Komuter, how much more difficult it would be for the disabled like the blind.
KTMB should look into this matter immediately.
VIGNESWARAN KANNAN,
Sitiawan.
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